FAQ
Where can I use this product?
Anywhere on the go! Each package is smaller and thinner than the average cell phone.
Which method of payments do we accept?
All methods of payments accepted are displayed on the checkout page and footer of the shop page!
Do I want this product?
No. You need it.
Shipping questions
What countries do we deliver to?
We deliver worldwide!
What are our shipping rates and delivery time?
United States and Canada will take approximately 2-10 business days. International can take up to 6-10 business days. Leaving 1-2 days for shipping and handling. Shipping rates can be found under shipping estimate under the add to cart menu!
How much is shipping?
Shipping rates can be found under shipping estimate under the add to cart menu!
Order questions
Can I change or cancel my order?
If you'd like to make changes to your order, please send us an email, which is found on our 'Contact Us' page, and we will resolve the issue to the best of our abilities.
What is your refund/return policy?
Unfortunately, we do not accept returns on Date Mate products.
When can I find this in store?
We are shortly moving into retail locations! If you have any recommendations for where you would like to see us, please send an email to us found on the 'Contact" page.
Contact Us
Any product recommendations, questions or want to learn more about Date Mate, please reach out and send us an email.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time or message below.